What is a white label agency and how does it work?

Published by March 14th, 2024

Given the current picture of the digital marketing realm, most companies have come up with innovative, high-yielding, and groundbreaking business models to thrive and flourish amidst the ferocious competition. Not every company directly communicates with the end users and sell their services and products under the brand name. As the demand for digital marketing services and products has skyrocketed by several folds in the recent time, several companies have taken the form of a white label agency to offer their services while driving higher ROIs and maintain a strong, firm consumer base.

That being said, we have discussed more about such agencies, their purposes, modus operandi, and other relevant aspects to be known in this realm. 

 

What is a white label digital marketing agency?

The terms “white label” refers to a practice where one company or agency purchases products or services from another company or agency with the goal of rebranding and selling it as their own. In this context, a white label agency in the digital ecosystem is a company specializing in a myriad of fields and offer its services to other digital marketing agencies or companies, who will further extend those services to the end users under their brand. So, when a white label agency provides its services, no branding is associated with them and the end users won’t know from whom they are indeed getting the work done.

How does a white label digital marketing agency work?

To understand the working of such companies, let’s consider an example of you being a white label agency. Your clientele will include other digital marketing companies of varied scale, ranging from top market players to startups. They will outsource the projects to your company based on your specializations and their specific business requirements. After this, your in-house team will work on the projects and take necessary actions to provide comprehensive services and have the tasks completed within the deadline. 

Your client will further provide the same outsourced services under their brand to their end users. In other words, the end-customers will know that Agency A is providing the digital marketing services. But in reality, those services will come from your end but offered under Agency A’s brand. This is how all the white label agencies perform in the digital ecosystem.

What are the most common white label services offered?

A typical white label agency can provide a wide array of services based on the teams’ specializations and skillsets. But following are some of the most common services that are extended to other clients under the term “white label”.

  • Website designing and development: Here, the white label company will design and develop the website as per its client’s requirements and deploy the final product under the company’s brand for the end users. 
  • Content marketing: Most white label marketing agencies curate engaging and interactive content of different forms, like website content, digital campaigns, and many more based on the end users and the client’s brand. 
  • Email marketing: Outsourcing email marketing to a white label agency helps businesses to incorporate emails as one of the communication channels and market the products and services to the end users properly. 
  • SEO: White label agencies offering SEO services will work on the websites and other digital portfolios, optimize the content according to the search engine algorithms, and devise strategies to enhance the SERPs for the end users. 
  • Social media optimization and marketing: Another form of white label service being offered is social media optimization and marketing. Here, the agency will optimize the brand and business profile across different social media platforms, revamp the target audience, and utilize an established channel for marketing. 

White Label Agency Or Freelancer - Which One Should You Choose?

What are the benefits of hiring a white label agency?

Hiring a white label agency comes with a lot of perks that most businesses are yet to recognize. Due to this vast knowledge gap, they end up working more to provide a specific set of services rather than outsourcing them to an expert. Considering this, we have described here a few benefits digital marketing companies can enjoy by outsourcing their services to a white label company.

No more unnecessary costs and overheads

One of the preliminary advantages of hiring a white label agency is the substantial reduction in costs and overheads. For instance, you won’t have to hire or train an in-house team in order to deliver the required set of services. The white label agency already has experts who will do the work on your behalf. It will also help you cut down the business overheads, like advertising your services, maintaining customer relations, and so on. There won’t be any costs involved with staffing, HR, or running different forms of digital campaigns. Furthermore, with white label partnership, you will have a quicker turnaround, thereby ensuring a higher revenue within the speculated time frame. 

Reduces pressure and saves time

Handling everything by yourself imposes a great deal of pressure on the stakeholders and the employees alike. Not only will you have to establish action strategies and different forms of training sessions to amplify your production but you will also be responsible for maintaining the service quality at the optimal levels. Rather than doing all these by yourself, outsourcing the services to a designated white label agency seems to be a feasible and radical approach. They will do the work on your behalf, thereby helping you to focus on the core business areas while reducing peer pressure and saving a lot of time. On top of this, the time to market will significantly reduce, allowing you to complete the customer demands much faster and with optimal quality.

Flexibility in pricing and contracting

Most white label agencies offer flexible services, meaning you can avail pay-as-you go service model. The cost structure will depend only on the outsourced services, targeted customer base, and specific business requirements. It will change only if you add or remove the services from the contract, alter the deadline, or add any custom demand in the list. Therefore, you will be able to save a lot from the service contract with a white label company and maintain your designated budget. 

Improved customer relationships and metrics

Last but not the least, a white label agency will also help you improve your business relationships with the customers by offering quick and prompt services while maintaining quality at the zenith. Furthermore, they will also cater to the specific demands and personas of your targeted customer, ensuring your business is capable of thriving in this ever-changing digital landscape. You will be able to acquire more customers, fulfill more number of orders within limited time, and even retain a higher number of customers in the long run.

Conclusion 

In this article, we have provided in-depth insights into the working of a white label agency in the digital realm and the role it plays for all other brands. If you want to reduce the overheads, save time, and improve customer relationships, outsourcing the services to the white label company will prove to be a high-yielding decision. However, ensure to partner with a reputed and experienced company only so that you can invest in what matters and won’t have to worry about service quality.